Customer Service Representative Full Time

Job Description:
Join Global Support Solutions, a leading BPO with clients in tech, retail, and finance. We believe in empowering our employees with the right tools and supportive culture. As a Customer Service Representative, you’ll be the first point of contact, ensuring customers feel heard and supported. We offer continuous training, hybrid work options, and a collaborative team environment that values empathy and integrity.

Skills Requirement: Communication, Problem Solving, CRM Software, Multitasking

Key Responsibilities:

Respond to customer inquiries via phone, email, and live chat.

Resolve customer complaints and provide appropriate solutions.

Maintain accurate records of interactions in CRM tools.

Collaborate with internal departments to resolve customer issues.