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Healthcare
Medical Staff Coordinator Full Time
Job Summary:
The Medical Staff Coordinator is responsible for providing administrative support to the Medical Staff Office and ensuring the efficient and effective operation of all medical staff activities. This role involves managing the credentialing and privileging process for physicians and allied health professionals, maintaining accurate and up-to-date records, and serving as a key point of contact for medical staff members and hospital departments. The ideal candidate will have strong organizational skills, excellent attention to detail, and a thorough understanding of medical staff services and regulatory requirements.
Key Responsibilities:
Credentialing & Privileging
- Process initial applications and reappointment requests for all medical staff and allied health professionals.
- Verify physician and allied health professional credentials, including licenses, board certifications, and professional references.
- Ensure compliance with all state and federal regulations, as well as The Joint Commission (TJC) standards and hospital by-laws.
- Maintain and update provider profiles in the credentialing database (e.g., Cactus, MD-Staff).
Administrative Support:
- Provide administrative support to the Medical Staff leadership, including the Chief of Staff and committee chairs.
- Schedule and coordinate medical staff meetings, including preparing agendas, taking minutes, and distributing meeting materials.
- Maintain medical staff files, ensuring all documentation is current, accurate, and confidential.
- Act as a liaison between the medical staff, hospital administration, and other departments.
Record Keeping & Reporting:
- Maintain and update the medical staff database with current information, including contact details, specialty, and privileges.
- Generate reports as needed for leadership and committees, including physician roster, privilege reports, and performance data.
- Assist with the preparation for TJC surveys and other regulatory audits.
Communication & Customer Service:
- Serve as the primary point of contact for medical staff members, answering inquiries and providing timely assistance.
- Communicate effectively with internal and external stakeholders, including hospital departments, licensing boards, and other healthcare facilities.
- Foster a positive and collaborative relationship with all members of the medical staff.
Qualifications:
- Education: High School Diploma or equivalent required. Associate’s or Bachelor’s degree preferred.
Experience:
- Minimum of 2 to 3 years of experience in a medical staff services or credentialing role within a healthcare setting.
- Experience with a credentialing software system (e.g., Cactus, MD-Staff) is highly desirable.
Skills:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to handle multiple tasks and priorities in a fast-paced environment.
- Knowledge of medical terminology, healthcare regulations, and The Joint Commission standards.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Certification:
- Certification as a Certified Professional Medical Staff Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) is a plus.